Managing Performance: the good, the bad, and the ugly

Managing Performance: the good, the bad, and the ugly

Module Overview

This module would be best delivered as a workshop to encourage full engagement and challenge misunderstandings. This module would include topics on:

  • What influences employees’ performance?
  • The role of the organisation
  • The people in the organisation
  • Managing appraisals and setting objectives
  • Tips for managers / employers to ensure good performance
  • Managing poor performance and difficult conversations
  • Your options when performance becomes ugly, e.g. dismissals and protected conversations


Claire Knowles

Claire’s practice spans all aspects of employment advisory, transactional and litigation matters. She works closely with employers and HR teams on their people and organisational development strategies.

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Delivery Methods

  • In-House Classroom
  • Public Classroom
  • Webinar
  • Podcast
  • Infographic

Target Audience

  • HR & Senior Managers
  • Any size organisation
  • Private & public sector
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